Over the past few weeks, I’ve had the privilege of spending time with many of our partners to provide them with a preview of the announcements that VCE is making today at our launch event in San Jose.These announcements represent a new wave of innovation from VCE, but for our channel partners it’s a wave of opportunity. VCE was the first company to bring the benefits of converged infrastructure to the market. Converged infrastructure is one of the fastest growing segments of the IT market, and in partnership with you, we’ve become the leader.But one of the most consistent messages we hear from partners is this: more. You’ve wanted to bring Vblock Systems into more customer opportunities. You’ve wanted to extend VblockTM Systems into more use cases. And our joint customers have asked us to bring the benefits of converged infrastructure to operations and applications.Today, with the biggest launch of hardware and software in company history, VCE is ready to work with the channel to deliver on these new opportunities. Vblock System 200 brings the power of converged infrastructure to the mid-market, opening entirely new doors for our partners. Vblock System 100 allows partners to bring the power of converged infrastructure into remote/branch office use cases. VCE VisionTM Intelligent Operations will help our partners to simplify operations for customers. And our new Vblock Specialized Systems – starting with a system with pre-installed SAP HANA – creates the opportunity for partners to bring applications on converged infrastructure to their customers faster than ever.As a result, channel partners can go deeper into their current customer accounts, and open doors into new accounts:Sell a more complete portfolio offering to customers, increasing wallet share;Provide advisory and consulting services, increasing strategic relevance to the customer;Drive more business opportunities, predictability and customer satisfaction due to the repeatability of the VCE experience.We’ve had a good discussion leading up to today’s announcement. But we want to hear more. How can we help you bring the benefits of converged infrastructure to your customers? How can we better serve your needs? What’s the next opportunity we can create together?The market opportunity is massive – as much as $402 billion by the estimates of some analysts. And the customer value proposition is clear. Converged infrastructure is a transformational force in IT. We look forward to working with our partners to bring it to its full potential.
The pace of technology change (and, thus life change) keeps accelerating with every new mobile app, social engagement, cloud vendor, and smart sensor. Analysts predict 30 billion devices will be connected to the internet by 2020, creating massive amounts of data waiting for someone or some thing to analyze this deluge and create the next big innovation that will fuel another wave of change. And so the cycle goes.I visited with about a dozen customers in Europe this past month and they are all saying, “I get it, but now what do I do?”They know their customers – internal and external – are expecting greater agility and responsiveness from the IT team, and that there’s a world of opportunity for “new IT” to enable their companies to be more relevant in our ever-changing world. They accept it, but with a big lump in their throats, because they have already made huge investments in legacy technology. They need to reconcile the old with the new investments – in a cost–effective, secure way. One answer is to transform to an IT-as-a-Service (ITaaS) model. In EMC’s experience, ITaaS can reduce “keep-the-lights-on” costs 20-25% – money that can be redirected to IT innovations that capitalize on the business opportunities made possible in the digital world. The next question our customers ask is “how do I get started on becoming this ‘provider of IT services’?”Blazing Two Paths to IT-as-a-ServiceEMC’s Global Services consulting team is seeing two distinct paths to ITaaS emerging. Some companies take a measured, step-by-step approach. They may start with converged infrastructure or a hybrid cloud, then migrate and optimize applications. Others, ones that are typically led by the CIO or board of directors, take an all-in, more comprehensive approach, attacking infrastructure, applications and operating model changes with a complete transformation project.To help determine which path to take, we developed the IT Transformation Workshop (ITTW) where a company’s business and technology leaders are brought together to strategize and prioritize their cloud journey. Our consulting services experts have conducted more than 150 of these half-day workshops globally, with 90 new requests in Q1 2015 alone.The ITTW builds out a vision of the digital future: how to improve the efficiency and agility of existing IT with hybrid cloud and converged infrastructure (as well as effective ways to migrate workloads to the new model). But while infrastructure and application transformation is necessary, it’s insufficient to derive full value from the “new IT.”People & Process are Key DifferentiatorsWith more than 15,000 cloud and ITaaS transformations under our belt, I can tell you without reservation that the most successful customers know technology and application transformation is foundational but never enough. They purposefully transform their people, processes and operating model to get maximum benefit. Phrases like “culture,” “change management,” and “core values” are part of the dialogue that’s needed to truly transform an IT operation.This is the approach we took in transforming our own IT function recently. We addressed all three elements of IT transformation pictured below. In fact, a key part of our Operating Model Transformation was breaking down our technology-centric silos to build a services-centric IT organization. You can read more here about our IT transformation and how to build a next-gen IT operating model in your business.To sum it up, the world is changing and the impact on businesses and IT in particular is both daunting and exciting. EMC has a proven methodology and market-leading technologies to help customers seize opportunities. I hope my perspective is helpful and if you have any other advice for IT teams looking to transform to the new digital world, I’d love to hear about your experience.
The channel contributes $43B in annual revenue to Dell Technologies; and Pre Sales is critical to educating our partners and customers. The Dell EMC Heroes Program was designed to provide timely, effective technical training to Partner and Dell EMC systems engineers. The program’s components discussed below help build a physical and virtual community for our Partners.We launched the Heroes Program at Dell EMC World in 2017; and since then, the program has expanded globally with events in all regions: APJ, EMEA, LATAM and NA.The Heroes Program allows for direct, ongoing access to 10,000+ Partner and Dell EMC Pre Sales technologists throughout the year. This is Dell EMC’s single, global program focused on the Partner Community. It ensures touchpoints at all levels within the Partner Technical Community—practitioners, architects and senior technical leaders, executive technical management. The program sessions cover the entire Dell EMC portfolio including both Infrastructure (ISG) and Client (CSG). In the future, the Dell EMC Heroes Program will expand to include all the Dell Technologies strategically aligned businesses—including, Vmware, RSA, Virtustream, Boomi etc.To achieve its stated mission, the Dell EMC Heroes Program delivers four key elements:Heroes Exchange: Quarterly events for Partner systems engineers (SEs) and architects which feature Dell EMC technical products, roadmaps, competitive positioning, solutions and use cases. These are 100% partner focused with the Partner SE in mind—consider it a Partner User Group community. We often host these events at “cool” venues with scientific, historical or cultural significance around the world. These focused technical training events are intended to be complementary to Partner Academy and other training offerings from Dell EMC. Heroes Exchange events are aimed at IT practitioners.Sample Agenda: 8:00am-8:30am – Registration and breakfast8:30am-4:00pm – Technical sessions on Dell EMC Storage, Data Protection, Servers and Networking, HCI/CI, Ready Solutions and Unstructured Data Solutions4:00pm-6:00pm – Networking reception Partner Technical Advisory Boards (PTABs): Semi-annual invite-only events for Partner SMEs and Tech Directors; designed for Dell Technologies to receive Partner input and advice into programs, products and feature development. PTABs are aimed at Partner SE managers or practice leads, and are hosted in region.Heroes CTO Summit: An invite-only annual event for Partner CTOs for Partner Executive interaction with Dell Technologies technical executives. The annual Heroes Summit is aimed at partner technical visionaries to have two-way dialog with their peers from Dell Technologies.Online Community: In addition to the events, Heroes Exchange has an online community for Partners to learn about the events from all around the world. The program’s aim is for this to be a global community of partners who can learn about and from each other. Our partners are active on social media and Heroes posts can be found under the hashtag #DellEMCHeroes on LinkedIn and Twitter.In Q2 of this fiscal year, we launched Heroes Exchange events in the Greater China region (GC) with events in Beijing, Shanghai, and Hong Kong. We were also pleased to relaunch the Client Heroes Program after a pilot series. During H2, we will include Global Alliances as another permutation of Heroes. The Global Alliances category includes Global Systems Integrators, Strategic Outsources, Service Providers and Cloud Partners.Whether it is facilitating medical care to the developing world or simply automating a mundane task that helps a lot of people, Dell EMC-based solutions are solving problems and this program will continue to support our Partners by ensuring they have the most up to date product information in order to serve our customers in the best way possible.For more information about the program and upcoming schedules, please email us.To stay updated on all Heroes Events, please join our LinkedIn Group here.
Back-to-school looks different this year at the Patil house, and for many families around the world. My son and daughter are starting off the school year fully virtual. Over the past few weeks, I’ve noticed an interesting shift. Despite learning at home, my kids say, “I’m going to school.” Until recently, to most of us school meant a physical place. This year has taught us that school is really a set of experiences – reading, listening, teachers, classmates, assignments, and so forth. I’m hyper aware of this mind shift, because a similar phenomenon is happening in cloud computing. Increasingly, “cloud” is viewed as an operating model – a set of experiences – rather than a destination.Dell Technologies is uniquely positioned to bring the cloud operating model to wherever our customers’ workloads are – in their datacenters, in public clouds and at the edge. The core experiences of the cloud operating model (elastic infrastructure resources, modern commerce, resource delivery as-a-service, simplification of IT, democratic access to software development tools) can, and should, be delivered everywhere customers run workloads.This ability to deliver the cloud operations organizations need consistently and seamlessly between and across any cloud – private, public or edge – has driven us to make a steady stream of Dell Technologies Cloud announcements this year. On September 29, we announced several cloud innovations for VMware environments, designed to help customers better protect, manage and support traditional and modern applications across edge locations, core data centers and hybrid clouds. These tightly integrated solutions span our infrastructure portfolio with advancements to our hyperconverged, storage and data protection offerings to better meet our customers’ modernization needs.As a long-time proponent and early adopter of cloud computing, there are two things that excite me most about the announcements Dell Technologies and VMware made:The release of the VMware’s Tanzu Portfolio is a game-changer for developers and IT admin alike. With the ability to develop and run cloud-native, containerized, applications alongside traditional applications, huge operational efficiencies are realized. Teams can use existing technology, tools and skillsets on their journey to Kubernetes adoption.With continued focus on intrinsic security advancements that are resilient, self-defending and built-in, more industries than ever can enjoy the benefits of cloud operations. The list will only continue to grow as more industries and more organizations realize the value in running each workload in the location and on the infrastructure that best meets its needs.We’re committed to delivering simple, seamless and consistent experiences between and across clouds for our customers, regardless of vendor. Our focus on hybrid cloud and our partner ecosystem is what will continue to solidify our best of all clouds promise.Join us on October 21 at Dell Technologies World to learn more.
LONDON (AP) — Around 25,000 U.K. retailing jobs remain under threat even as it emerged Monday that online fashion firm Boohoo has bought Debenhams, one of the country’s oldest department store chains. Meanwhile, online rival ASOS confirmed that it is looking to pick up parts of the sprawling Arcadia Group. The developments further illustrate the huge changes taking place in Britain’s retailing scene during the coronavirus pandemic. With shops selling non-essential items closed once again, many retail outlets, big and small, face the prospect of closing for good. Investors welcomed the news, marking up the share prices of both ASOS and Boohoo.